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Convert DRM protected music M4P to MP3, iTunes to MP3, Remove DRM protection from iTunes with AppleMacSoft DRM Converter for Mac. | |||||||||
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AppleMacSoft DRM Converter FAQs: Find the answers about general questions, FAQs. Question 1. iTunes says the songs cannot be burned to a disk until they are authorized; the DRM Converter just stays in the "Burning the gathered tracks to CD-RW" mode stating, "Waiting for iTunes burned CD to mount." I have the .m4p songs ON the CD-RW. How can I simply just convert these from the disc using the DRM Converter? Answer: Having .m4p songs on a CD is not correct. The songs need to be on the hard disk and in the iTunes library. If the computer is not authorised then the songs cannot be converted. The solution is to login to the iTunes store and authorise the computer. Question 2. Does DRM Converter support the Convert DRM protected Video? Answer: No, The iTunes M4V video are protected by a very advanced technical method and also by copyrights laws. Apple does not allow any other 3rd party company to decode that video. One solution is to record your video to un-protected video file with Video Recorder for Mac. Question 3. I am getting a message that the files cannot be burned to a CD...nothing else happens? Answer: I need to see the log messages and a screen capture of the exact message text that is being displayed. Question 4: I keep getting this: 2007-10-11 17:51:36 -0700 P1: Waiting for iTunes to gather Tracks. 2007-10-11 17:51:38 -0700 P1: iTunes returned this number: 0 2007-10-11 17:51:38 -0700 P1: No more tracks to convert - exiting. Answer: This indicates that there are no tracks to burn. Tracks are picked like this: 1. All tracks that contain the word for protected are selected. In some cases customers put something incorrect in that field. The solution for those customers is to tab to that field and press the delete key so that it is empty. If the field is empty all tracks in the library are selected 2. The results from step 1 are checked to make sure the file exists on hard disk, the file extension is .m4p, and the length of the track is less than 60 minutes 3. The results from step 2 are processed. Usually doing step 1 solves this problem for most people. Question 5. every time it gets to the actual importing at the end it just shows a big X and says this 2007-10-11 14:29:48 -0500 P4: Ripped track count mismatch (got 0, expected 17) -- exiting Answer: This is a problem with the latest version of iTunes only. It has 4 possible solutions that should be tried in this order: 1. Go into iTunes preferences, Advanced->Importing and Uncheck the item named Automatically retrieve CD track names from the Internet 2. Restart your Mac 3. Erase your CDRW with the Disk Utility 4. Don't insert the CDRW until DRM Dumpster presents the burn setup panel and is asking for a CD Question 6. Does DRM Converter support "iTunes Plus" files? It works fine with the normal m4p files ( Kind = "Protected" ) but it doesn't seem to recognize the 256 kbps files (Kind = "Purchased" ). Answer: iTunes Plus files are not protected by DRM. They don't need any DRM removed so DRM Converter does nothing with them. Question 7. Apparently, the burning to disc is ok (on the disc, I find the tracks converted to aiff), but iTunes does not manage to rip the tracks. He's the messages I get form DRM Converter: 2007-10-10 15:20:21 +0200 P1: Waiting for iTunes to gather Tracks. 2007-10-10 15:20:25 +0200 P1: iTunes returned this number: 13 2007-10-10 15:20:25 +0200 Erase: Attempting to acquire exclusive access MATSHITA CD-RW?CW-8124 2007-10-10 15:20:27 +0200 Erase: Did acquire exclusive access MATSHITA CD-RW?CW-8124 2007-10-10 15:20:27 +0200 Erase: Begin erasing the CDRW in?MATSHITA CD-RW?CW-8124 2007-10-10 15:20:57 +0200 EraseEnded: Exclusive access released for MATSHITA CD-RW?CW-8124 2007-10-10 15:20:57 +0200 P2: Waiting for iTunes to gather 1 CDs Tracks. 2007-10-10 15:20:59 +0200 P2: iTunes returned this number: 13 2007-10-10 15:20:59 +0200 P3: Waiting for device MATSHITA CD-RW?CW-8124 to become ready 2007-10-10 15:20:59 +0200 P3: Device MATSHITA CD-RW?CW-8124 is ready 2007-10-10 15:20:59 +0200 P3: Waiting for iTunes burned CD to mount. 2007-10-10 15:27:18 +0200 WMO: Audio CD did mount Audio CD 2007-10-10 15:27:19 +0200 WMO: Mounted CD is unknown audio CD 2007-10-10 15:27:19 +0200 P4: Waiting for iTunes to Rip the tracks. 2007-10-10 15:27:24 +0200 P4: iTunes returned this number: 0 2007-10-10 15:27:24 +0200 P4: Fixing the track number meta data 2007-10-10 15:27:58 +0200 P4: Ripped track count mismatch (got 0, expected 13)?- exiting. Strangely, when I run the procedure for a second time (including the copying to CD), it works. I've tried the whole procedure twice. Please tell me how to make the programme work the first time I confront it with a given choice of tracks. Answer: This is the same problem as #5 with the same solutions: This is a problem with the latest version of iTunes only. It has 4 possible solutions that should be tried in this order: 1. Go into iTunes preferences, Advanced->Importing and Uncheck the item named Automatically retrieve CD track names from the Internet 2. Restart your Mac 3. Erase your CDRW with the Disk Utility 4. Don't insert the CDRW until DRM Converter presents the burn setup panel and is asking for a CD Question 8. I have a problem during the export on CD-RW. The 3 first parts work well (Gathering protected tracks that need to be converted / Erasing CD-RW / Gathering tracks for burning to CD-RW) But the process seems have a problem during burning the gathered tracks to CD-RW it's waiting for I-tunes burned CD mount ... Just waiting, What can I do ? Answer: I need to see the log messages. Question 9. I have inserted the CD-RW disc for burning, written "Protected" in the magic space and still I hit snags. I get an error message that says: "Burn Disc in: Matshita DVD-R UJ-857-D (no option available to choose another device) Device is busy. Please choose a different one." What do I do? Answer: Try, without using DRM Converter, to burn a playlist, any playlist, to Audio CD in iTunes. Like this: 1. Launch iTunes; 2. Create a new playlist; 3. Drag in a couple of protected tracks; 4. Burn the CD Can you do that - does it work in iTunes by itself ? Question 10. My mac does not recognize it. When I click on the blank page icon on my desk top that I have downloaded, it asks me to choose an application. This means, to me, it ain't gonna work, period. How can I make this software work? Answer: The sounds like you does not have the correct .dmg file or does not have OS X 10.3 or later. You need to find out if you have OS X 10.3 or later and if the downloaded .dmg file is the correct size (i.e. proper download) Question 11. It search my Itunes and finds 28 songs I have bought, but when I try to convert them it only convert 14 of them. Why? Answer: It should convert the first 14 and then continue automatically to do the rest. If not, restart it and see if it converts the rest. Without seeing the log file it is difficult to say exactly - for all problem you need to ask for the log entries - otherwise its just a guess. Question 12. what the different settings you can choose on the first page means. These are the meanings: Identify protected tracks by looking for this word in Kind - Every track in iTunes has a Kind, what Kind of track is it. if you Click on a track and do File->Get Info you can see the Kind. On English systems a protected track Kind is Protected AAC audio file. On non-English systems a different word is used. For example in French its protégé and in German its Geschützt. If you don't know what word to use just tab to the field and hit the delete key. Having the correct word makes it faster, its not needed otherwise. In this Playlist - Normally you do the entire Library. But you can make just a smaller list, maybe only 1 album, and convert just it by picking the name of the playlist in the popup. iTunes burns CDs Using: - Its the menu item under the FIle menu that iTunes uses to burn a CD. In English its Burn Playlist to Disc. Don't change it unless its wrong. To the left of the Convert DRM button is a popup that lets you pick the format to convert to. By default its MP3 but you can select any supported iTunes format. Its basically a list of iTunes importers. DRM Converter will select whatever importer is shown in the popup. Question 12. Is it possible to convert audiobooks (M4B) files to MP3? Answer: Audio books are not supported by DRM Converter because you are limited to only 1 burn and they span multiple CDs (music tracks fit on a single CD). To convert audio books, please use Audio Book to MP3 Converter for Mac. Question 13. How do you pick a particular song? Answer: You can pick a particular playlist. So if you just want to convert 1 song do this: 1. Create a new playlist in iTunes, for example "My one song" 2. Drag the one track into that play list 3. In DRM Converter pick that play list |
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